Shipping policy

Welcome to NOSEOH!

This Shipping Policy outlines the terms and conditions governing the shipping of our performance nasal strips to our valued customers. By making a purchase on our website, you ("Customer") agree to comply with and be bound by the terms set forth in this Policy.

  1. Currency and Pricing

All prices and charges related to shipping are denominated in Australian Dollars (AUD).

  1. Domestic Shipping (Australia)

2.1 Fixed Pricing

We offer fixed pricing for various shipping options within Australia as follows:

  • Standard Shipping: 4-8 Business Days, Tracking provided.

2.2 Additional Charges

For deliveries to remote areas within Australia, additional charges may apply. These charges will be calculated automatically at checkout.

  1. International Shipping

3.1 Coverage

We offer international shipping to various countries. A list of countries we ship to is available during the checkout process.

3.2 Customs and Fees

All customs duties, taxes, and fees are included in the shipping cost at checkout. There are no hidden fees.

  1. Delivery Time Frames

4.1 Estimates

Delivery times are estimates and commence from the date of shipping, rather than the date of the order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

4.2 Delays

We are not responsible for delays caused by factors outside our control, such as adverse weather conditions, natural disasters, or customs inspections.

  1. Signature and Delivery

5.1 Signature Requirements

No signature is required upon delivery. Packages will be left at the shipping address provided during checkout.

5.2 Customer Responsibility

It is the customer's responsibility to ensure secure receipt of the package and to provide accurate shipping information.

  1. Shipping Confirmation and Tracking

6.1 Confirmation Email

Customers will receive a shipping confirmation email containing tracking information, if applicable, once the order has been shipped.

6.2 Tracking

Tracking services may vary based on the shipping option selected.

  1. Order Processing Time

Please allow 1-2 business days for order processing.

  1. Returns & Refunds

For information on returns and refunds, please refer to our Returns & Refunds Policy.

  1. Liability and Insurance

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

  1. Contact Information

For any questions or concerns related to shipping, please contact us at support@noseoh.com.au

  1. Changes to This Policy

We reserve the right to modify this Shipping Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.

  1. Governing Law

This Shipping Policy is governed by the laws of Australia.

By continuing to use our website and making a purchase, you consent to this Shipping Policy and its terms and conditions.

Thank you for choosing NOSEOH!